Last updated: June 9, 2025
Welcome to Hensinbox. These Payment Terms outline the conditions for all transactions made through our website. By making a purchase, you agree to these terms.
1. Secure Payment Method
At Hensinbox, we prioritize your payment security.
We exclusively accept PayPal for all transactions.
All transactions are securely processed via PayPal.
Hensinbox does not store or have access to your credit or debit card details at any time.
2. Pricing & Product Information
All prices are listed in USD (United States Dollars).
Prices include applicable taxes unless otherwise stated.
We strive for accuracy in pricing and product information; however, occasional errors may occur.
We reserve the right to correct any discrepancies without prior notice.
3. Order Confirmation & Cancellations
A confirmation email will be sent upon successful payment.
You may request to cancel or modify your order before 2:00 PM (GMT-8) on the same day of purchase.
Orders placed after this cut-off time may not be eligible for changes or cancellations due to immediate processing.
4. Shipping Guidelines
- Order Processing & Handling Time: 2-3 Business Days (Monday – Saturday)
- Transit Time: 8-13 Business Days (Monday – Saturday)
For more details, please refer to our Shipping Policy.
5. Returns & Refunds
We are committed to your satisfaction. For returns and refunds, please review our Refund & Return Policy.
Refunds will be processed to your original PayPal account used for the purchase.
6. Data Privacy & Security
Your privacy is important to us.
All payment details are securely processed via PayPal, ensuring that your sensitive information is protected.
7. Policy Updates
We reserve the right to update this Payment Policy at any time.
Any changes will be published on our website. By continuing to shop with us, you agree to these updates.
Contact Information
Store Name: Hensinbox
Company Name: Jiangsu Ruishida Electrical Equipment Co., Ltd
Company Address: Science and Technology Park, Zhangguo Town, Xinghua City, Taizhou City, Jiangsu Province, China
US Business Address: Hollywood Blvd Space A 6902, Los Angeles CA 90028, United States
Email: potterhy25090@gmail.com
Phone: +86 18393222568
Customer Support: We strive to respond within 24 Business Hours
Response Hours: 9:00AM - 5:00PM (GMT-8) Monday - Friday
Contact Form: Contact Page